Last updated: September 2026

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Tao Functional Health respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Tao Functional Health collects, uses, stores and discloses personal information when you visit our website, contact us, book a consultation or use our services.

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Information We Collect

We may collect personal information you provide directly to us, including your name, email address, telephone number, and information submitted through contact, enquiry, or booking forms.

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If you become a client of Tao Functional Health, we may also collect information relevant to providing health consultations, including your health history, current concerns, medications, previous investigations, laboratory results and other information you choose to provide as part of your care.

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Our website and the services used to operate it may also collect limited technical information, such as your IP address, browser or device information, website activity and cookie data.

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How We Use Your Information

We collect and use personal information only for purposes reasonably connected with providing and operating our services. These may include:

• responding to enquiries;

• arranging and managing appointments;

• providing health consultations and related services;

• maintaining appropriate clinical and administrative records;

• processing payments;

• communicating with you about your care or our services;

• operating, maintaining and improving our website;

• meeting professional, legal and regulatory obligations; and

• sending educational or marketing communications where you have consented to receive them.

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We aim to collect only the information reasonably necessary for these purposes.

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Personal Health Information

Information concerning your health is treated as sensitive personal information.

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Where Tao Functional Health collects, uses or discloses personal health information in connection with healthcare services, that information is handled in accordance with applicable privacy and professional requirements.

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Information submitted through a general website contact form should not be used for urgent or emergency medical matters. Please avoid including unnecessary sensitive medical information in a general website enquiry.

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Consent

By providing personal information to Tao Functional Health, you consent to its collection, use and disclosure for the purposes explained to you at the time the information is collected, subject to applicable law.

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You may withdraw consent in appropriate circumstances by contacting us. Withdrawal of consent may affect our ability to provide certain services or may be subject to legal, regulatory or professional record-retention requirements.

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How We Share Information

Tao Functional Health does not sell your personal information.

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Personal information may be disclosed to service providers that assist us in operating our practice and website, such as website hosting, appointment scheduling, communications, payment processing and other technology providers.

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These providers may process information on our behalf and are expected to handle it appropriately and securely.

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Information may also be disclosed where you have authorised us to do so, where necessary in connection with your care, or where disclosure is permitted or required by law.

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Storage and Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, use, disclosure, loss or alteration.

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No electronic communication or storage system can be guaranteed to be completely secure. We therefore take reasonable measures appropriate to the sensitivity of the information involved.

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Some technology or service providers used by Tao Functional Health may process or store information outside Canada. Where this occurs, information may be subject to the laws of the jurisdiction in which it is processed or stored.

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Retention of Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, professional and regulatory requirements.

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Clinical records may be subject to specific retention requirements that continue after your care with Tao Functional Health has ended.

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Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site and improve the website experience.

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Some cookies may be provided by third-party services used by the website. You can control or disable cookies through your browser settings, although doing so may affect certain website functions.

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Your Privacy Rights

Subject to applicable law, you may request access to personal information held about you and ask that inaccurate or incomplete information be corrected. You may also contact us with questions about how your information is collected, used, disclosed or protected, or to raise a privacy concern.

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Email and Electronic Communications

If you choose to communicate with Tao Functional Health by email or through an online form, please be aware that ordinary electronic communications may not always be completely secure. We recommend that highly sensitive medical information be shared through the appropriate clinical communication method rather than through a general website enquiry.

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If you have consented to receive educational or promotional communications from Tao Functional Health, you may unsubscribe at any time using the unsubscribe option provided or by contacting us.

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Third-Party Websites

Our website may contain links to external websites or services. Tao Functional Health is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, practices or legal requirements. The most recent version will be posted on this website with the date of the latest update.

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Contact Us

Questions, requests or concerns regarding privacy may be directed to:

Privacy Officer
Tao Functional Health
Toronto, Ontario, Canada
Email: info@taofunctionalhealth.com
Telephone: (647) 563-6665

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We will make reasonable efforts to respond to privacy enquiries and concerns in accordance with applicable privacy requirements.